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Privacy policy

raw lab d.o.o., Opekarska cesta 11, 1000, Ljubljana, SI78871930 ("raw", "raw lab", "we," or "us") is committed to protecting the privacy of individuals who visit our website, rawlab.co ("the Website"), and use our services. This Privacy Policy outlines how we collect, use, store, and protect personal information. By accessing the Website or using our services, you acknowledge and consent to the practices described in this policy.

Collection of Personal Information

2.1 Information you provide: When you interact with raw lab d.o.o., you may  voluntarily provide personal information such as your name, email address, phone  number, and other relevant details. 

2.2 Cookies and Tracking Technologies: We use cookies and similar tracking  technologies to enhance your browsing experience on our Website. These  technologies collect non-personally identifiable information such as IP addresses,  browser types, and device information. 

2.3 Third-party Services: raw lab d.o.o. may utilize third-party services, such as analytics tools or social media platforms, which may collect information about your interactions with our Website.

Use of Personal Information

3.1 Provision of Services: We may use your personal information to provide the  services you request, such as responding to inquiries, fulfilling orders, or delivering  projects. 

3.2 Communication: We may use your contact information to communicate with you regarding our services, updates, promotions, or other relevant information.

3.3 Internal Purposes: raw lab d.o.o.may use personal information for internal purposes, including data analysis, research, and improving our services.

3.4 Legal Compliance: We may process personal information to comply with applicable laws, regulations, or legal proceedings.

Storage and Protection of Personal Information

4.1 Data Security: raw lab d.o.o. implements reasonable security measures to  protect personal information from unauthorized access, loss, or misuse. However,  please note that no method of transmission over the Internet or electronic storage  is entirely secure. 

4.2 Data Retention: We retain personal information for as long as necessary to  fulfill the purposes outlined in this Privacy Policy, unless a longer retention period  is required or permitted by law. 

4.3 Third-party Services: Raw Lab may engage third-party service providers that  process personal information on our behalf. We ensure that these providers have 

adequate data protection measures in place.

Sharing of Personal Information

5.1 With Consent: We may share personal information with your consent or as  otherwise necessary to provide our services. 

5.2 Business Partners: raw lab d.o.o. may disclose personal information to trusted  business partners, subcontractors, or service providers who assist us in delivering  our services. 

5.3 Legal Requirements: We may disclose personal information if required to do so  by law, regulation, or legal process. 

5.4 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction.

User Rights

6.1 Access and Correction: You have the right to access and update your personal  information. If you believe that any information we hold is inaccurate or  incomplete, please contact us using the information provided in Section 9.

6.2 Opt-out: You have the right to opt out of receiving promotional  communications from us. You can unsubscribe or manage your preferences by  following the instructions provided in our communications or contacting us directly.

6.3 Data Subject Requests: Subject to applicable law, you may have additional  rights regarding your personal information, such as the right to erasure, restriction  of processing, or data portability. To exercise these rights, please contact us:  info@rawlab.co ( raw lab d.o.o., Opekarska cesta 11, 1000, Ljubljana,  SI78871930 ).